Terms & Conditions

Workshop Booking T&Cs

When booking a workshop with Art in the Frame at The Harbour Gallery Jersey, the following conditions apply.

All places must be paid for within 3 days of booking, by card in person or over the phone, cash or cheque made out to Art in the Frame, otherwise the place is not confirmed or secure. We reserve the right to offer your unsecure place on the workshop to a paying customer instead.

If you have to cancel:

  • 30 days or more before the date of the workshop, you will get a full refund less 10% admin fee.
  • Less than 30 days but no more than a week beforehand, you will get a 50% refund.
  • Within a week of the workshop, you will not be refunded unless covered by a doctors note, when full amount will be refunded less 10% admin fee.

Shipping

All purchases are shipped as soon as possible, and will be delivered to the address provided by you, typically within 7-10 days for works of art on paper. This may be longer if we need to source a piece that is out of stock or for works of art that may require extra packaging.

Please note, if you need an item for a certain date, i.e. birthday or other present, please make that clear when you place your order so we can prioritise you order and avoid any disappointment resulting from late delivery. There are no postal deliveries from Jersey during the weekend.

If you have not received your order within the expected time please advise us so that we can attempt to trace the package. We send all items by Jersey post and then by the postal service of the country the items are being sent to. We cannot take responsibility for damage incurred to work sent beyond the UK to other continents.

The cost of shipping will be applied to your cart when you select the delivery destination.

Returns

Everything we send leaves the Gallery in perfect condition and is thoroughly checked. However, if something gets damaged as a result of postage or you are not happy with it in any way then please contact us to make arrangements to return the item and for a replacement to be sent. This may require photographic evidence. If this is not possible, you have the option of choosing an alternative or having a full refund. Unfortunately this may not apply to special orders or personalised items.

General Website Terms

The Art in the Frame Foundation is the owner of the website. Their registered office is 4 The Sheilings, Gorey Village Main Road, Grouville, Jersey JE3 9EP.

All images on the website are subject to copyright and may not be used by the purchaser for any commercial gain.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.