Entrelac Yarns is open 7 days a week, 9:30am – 4:30pm and is located on the 1st floor

We have a huge variety of yarns, wools, patterns, kits & accessories from great brands such as RICO, NORO, Ella Rae, Erika Knight and TOFT.

Hazel also offers one to one tuition, classes and workshops for crochet, knitting and other woolly crafts.

We sell yarns, patterns, accessories and kits. Enthusiasm, encouragement and knowhow we give away for free!

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OPENING HOURS

About the Art in the Frame Foundation

History

The charity was set up in 1998 by two local art teachers who saw a need to promote up and coming artists living in Jersey and to promote more art education in schools. With a lack of consistent exhibition space, the charity created The Harbour Gallery Jersey to become an artistic hub and creative community.

Much more information on the website

You can find out more about the charity over at artintheframefoundation.je and find out details of how you can help support us.

Donations

Fundraising will always be needed to keep both the gallery running and to allow us to continue our educational programme. We require help to support our exhibitions, buy new artist equipment for the gallery, sponsor visiting tutors and workshops, purchase educational material etc.

Info

The Art in the Frame Foundation is the owner of the website. Their registered office is 4 The Sheilings, Gorey Village Main Road, Grouville, Jersey JE3 9EP.

Terms and conditions

Workshop Booking T&Cs

When booking a workshop with Art in the Frame at The Harbour Gallery Jersey, the following conditions apply.

All places must be paid for within 3 days of booking, by card in person or over the phone, cash or cheque made out to Art in the Frame, otherwise the place is not confirmed or secure. We reserve the right to offer your unsecure place on the workshop to a paying customer instead.

If you have to cancel:

30 days or more before the date of the workshop, you will get a full refund less 10% admin fee.
Less than 30 days but no more than a week beforehand, you will get a 50% refund.
Within a week of the workshop, you will not be refunded unless covered by a doctors note, when full amount will be refunded less 10% admin fee.

Shipping

All purchases are shipped as soon as possible, and will be delivered to the address provided by you, typically within 7-10 days for works of art on paper. This may be longer if we need to source a piece that is out of stock or for works of art that may require extra packaging.

Please note, if you need an item for a certain date, i.e. birthday or other present, please make that clear when you place your order so we can prioritise you order and avoid any disappointment resulting from late delivery. There are no postal deliveries from Jersey during the weekend.

If you have not received your order within the expected time please advise us so that we can attempt to trace the package. We send all items by Jersey post and then by the postal service of the country the items are being sent to. We cannot take responsibility for damage incurred to work sent beyond the UK to other continents.

The cost of shipping will be applied to your cart when you select the delivery destination.

Returns

Everything we send leaves the Gallery in perfect condition and is thoroughly checked. However, if something gets damaged as a result of postage or you are not happy with it in any way then please contact us to make arrangements to return the item and for a replacement to be sent. This may require photographic evidence. If this is not possible, you have the option of choosing an alternative or having a full refund. Unfortunately this may not apply to special orders or personalised items.

General Website Terms

The Art in the Frame Foundation is the owner of the website. Their registered office is 4 The Sheilings, Gorey Village Main Road, Grouville, Jersey JE3 9EP.

All images on the website are subject to copyright and may not be used by the purchaser for any commercial gain.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Privacy Policy

This privacy policy relates to Art in the Frame Limited

This privacy policy gives you information on the types of personal data Art in the Frame Limited, trading as The Harbour Gallery Jersey, holds about you when you interact with us. It also explains how we handle that data and keep it safe.

Who we are and what we do

Art in the Frame Ltd runs The Harbour Gallery Jersey in St Aubin, a not for profit organisation that is the window to the Art in the Frame Foundation Jersey charity number 21.

Legal basis

The law on data protection sets out a number of reasons for which a company may collect and process your personal data including;

Consent – in specific situations we can collect and process data with your consent, for example when you tick a box or respond via Facebook to receive our email letters.

Contractual Obligations – in certain circumstances we need your personal data to comply with our contractual obligations. For example, if you order an item via our website or from the Gallery we will collect your address details to make the delivery.

Legal Compliance – if the law requires us to we may need to collect and process your data. For example details of people involved in fraud or other criminal activity affecting the Art in the Frame given to law enforcement.

Legitimate Interest – in specific situations we require your data to pursue the legitimate running of the business. For example we will hold bank details to process sales payments.

WHEN WE COLLECT PERSONAL DATA AND WHAT DATA WE COLLECT

When an item is purchased via the website.

Name
Home address
Delivery address
Telephone number
Email address
Payment method

When you sign up to receive the weekly newsletter.

Name
Email address

When you sign up for a workshop or course.

Name
Contact telephone number
Email address
Payment method

When you enter into a contractual relationship with the Gallery to sell work.

Name
Bank account details
Record of sales
Business address and social media

Purchase of Goods and Services via card payment

We use a third party First Data Merchant Services to process our card payments. This intermediary is not permitted to use your billing information for any purpose other than card processing on our behalf.

HOW WE PROTECT YOUR PERSONAL DATA

We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and a subject to a duty of confidentiality. Access to your data is password protected.

We secure access to all transactional areas of our website using ‘https’ technology. The website does not have cookies or social media plugins.

Bank details are only stored on the Lloyds internet Banking secure site.

Product details including in some cases names and addresses are stored in our MiniPos system which is password protected.

Sales reports and some personal data is stored on secure and encrypted cloud storage. Paper copies of goods in and sales reports are kept in a locked filing cabinet in the Office and are held for two years.

HOW LONG WE KEEP YOUR PERSONAL DATA

Whenever we collect your personal data it is kept for as long as required for the purpose of the business of the Harbour Gallery.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Personal data is not given out to third parties unless that data is readily available by other means. For example business cards, websites.

Requests for personal data are referred back to you first. For example a customer query or special order we liaise with you and not give out any personal details unless already publicised.

WHAT ARE YOUR RIGHTS OVER YOUR PERSONAL DATA?

You have the right to :

Request access to the personal data we hold about you.

The correction of your personal data when incorrect or out of date.

That we stop any consent bases processing of your data after you withdraw your consent.

Withdraw consent for us to use your personal data.

Make a complaint to a supervisory authority if you are not happy with the way Art in the Frame manages your personal data.

You can contact to request to exercise these rights at any time by email to partintheframe@yahoo.co.uk or by telephone to the Harbour Gallery 01534 743044. We will need you to verify your identity if needed to protect your confidentiality when you make a request.

DATA BREACH

In the event of a data breach, a report will be made to the Data Protection Authority within 72 hours of us becoming aware of the breach. If it poses a risk of discrimination, damage to reputation, financial loss or loss of confidentiality, you will be contacted and we will act on the instruction of the Data Protection Authority.

This privacy policy was last updated on 17th August 2021.

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